Confidentiality & Privacy @ True North Counselling

Here are the confidentiality and privacy policies I employ in my practice.


Confidentiality is intended to give you the security of knowing that what gets said in your sessions will not be disclosed in such a way that people could find out sensitive information about you.

It’s important that therapy is a place where difficult topics can be explored, and in order for that to happen, there must be safety. As your therapist, I understand that my clients are entrusting me with things they may not tell others, and would not want others to know. Accordingly, I treat your personal information with careful discretion.

Information you share with me is confidential and, barring a few exceptions, personally identifying information will not be released without your authorization. Your authorization will in most cases be written, but in some rare and time-sensitive cases, verbal authorization may be sought.


Any personal information collected by True North Counselling is for the purposes of providing services you agree to, collecting fees, and arranging appointments. This information will not be released to other third parties or used for any other purpose than those outlined within this document.

Your personal information is primarily stored electronically, always in accordance with federal and provincial privacy protection legislation, and is only accessible by Sean and employees of True North Counselling. Your information will be destroyed 7 years following the termination of your treatment. 

Exceptions to Confidentiality & Privacy

Limited exceptions to our agreements of confidentiality and privacy include the following:

A. When there is risk of imminent danger to you or to another person, your therapist is ethically and legally bound to take necessary steps to prevent such danger. This may include contacting relevant authorities even if you do not wish your therapist to do so.

B. When your therapist has knowledge or a reasonable suspicion that a child or elder or any vulnerable person is being physically, sexually or emotionally/psychologically abused or neglected or is at risk of such abuse, your therapist is legally required to take steps to protect the person, and to inform the proper authorities.

C. When a court order mandates by law the disclosure of your information.

Another exception is when your therapist consults supervision (as is best practice) or other therapists for the purpose of professional development. In such cases, identifying information will not be disclosed and every attempt will be made to ensure your anonymity.

Any questions?

If any of this seems confusing, feel free to reach out to me whether you’re a current client or not. I’m happy to answer any questions!